I chose to try the ACIQ unit because going name brand was going to cost 15-20k for 2 units. (I have a 36k unit still to install). I figured if there was an issue, the warranty would cover it, and I would only lose my time with the install. It was well packaged; nice solid unit. I bought my line sets from supply house as it was a lot cheaper than the same product on other sites. Installation was smooth. The ampacity suggests at least 8 awg, but the control panel doesn’t fit the 8, so I had to shave down a u lugg to get it to fit. I had not ever installed a multi zone, so after vacuuming and charging the 2 zones, I turned it on and got an error code. I contacted the manufacturer, and immediately got a list of error codes…it was low pressure. The problem was there is a main valve on the top service port that needed to be opened. The installation manual did not clearly state that; it only talks about the individual lines. So once i opened those valves, everything is functioning perfectly. It is very quiet; i have it mounted on the outside wall, and it sounds like a washing machine on spin cycle a couple floors away. Great customer service. Got immediate help to my questions. I had a ducted central air unit that broke and was unserviceable, and this one unit is already keeping my whole home cooler than the central unit. Once my second unit is in, I don’t think I will need to use my furnace at all this winter, and I live in one if the top 3 harshest winter cities. Can’t wait to see my oil bill go away! Highly recommend…long term, we will see how it holds up!
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